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Bank-feed disconnect monitoring

Use an expected bank-feed refresh missing its normal window to create an owned reconnection task with the affected period visible. The design keeps source references, uncertain matches, and approval decisions visible to the responsible accountant. It coordinates an administrative handoff with version checks and an exception queue. A quiet feed may be normal; do not invent missing transactions or collect bank credentials.

Planning workbook. This file helps you document a process. It does not connect to accounts, read records, send messages, or complete external actions. It works offline and sends no entries anywhere. Entries are not saved automatically; export or print a copy before closing. Avoid entering sensitive information.

1. Define the starting point

Start with an expected bank-feed refresh missing its normal window. A successful handoff produces an owned reconnection task with the affected period visible. Define the accountable owner before connecting systems. A quiet feed may be normal; do not invent missing transactions or collect bank credentials. A source event is a request to evaluate the current state; it is not permission to make an irreversible change.

Process owner and backup rolesWhat will count as complete?

Current handling time and exceptions

2. Walk through the process

1. Define the expected cadence

Use account-specific refresh expectations and the client’s approved operating calendar.

We have defined the owner, required information, and completion check for this step.Step 1 working notes

2. Check source freshness

Read last successful synchronization and source status using supported metadata.

We have defined the owner, required information, and completion check for this step.Step 2 working notes

3. Separate quiet from failed

Compare known feed health signals and expected activity without assuming every zero-activity day is an outage.

We have defined the owner, required information, and completion check for this step.Step 3 working notes

4. Assign reconnection

Notify the authorized client or operator through the approved route; never ask for credentials in a form.

We have defined the owner, required information, and completion check for this step.Step 4 working notes

5. Reconcile the gap

After reconnection, staff verifies coverage and duplicates for the missed date range.

We have defined the owner, required information, and completion check for this step.Step 5 working notes

3. Check the information

Use invented references in this worksheet. Keep real documents and personal records in an appropriate private system.

Reference field	Working record	Check
feed_account_id	feed_account_id	Resolve the stable source reference in the correct client, entity, and engagement.
last_success_at	last_success_at	Validate the date, timezone, and approved reporting or review period.
health_signal	health_signal	Resolve the stable source reference in the correct client, entity, and engagement.
gap_review_ref	gap_review_ref	Use the authorized owner or reviewed decision; unknown values stop the handoff.

Source of truth and access boundaries

4. Verify the process

Use synthetic examples. Mark a check only after recording what actually happened.

A quiet healthy account does not generate repeated incidents.Reconnection requires a gap reconciliation task.A repeated source event creates only one current review task.A changed source version invalidates an earlier approval.A named person can resolve an unclear or incorrect result.Work stops when the task is complete, withdrawn, or outside the agreed scope.A duplicate or interrupted handoff can be recovered without repeating a consequential action.Expected result, observed result, and recovery notes

5. Decide the next step

Your smallest reversible pilotReview date and decision

Retain qualified professional review for legal, accounting, tax, medical, financial, or other consequential decisions. This workbook does not certify compliance or guarantee results.